If you are booking a man and van in London with a pickup or dropoff location within the congestion charge zone, an additional £15.00 for the Congestion Charge will be added to your quotes.

Finding the best price is up to you. If you are looking for the lowest cost move, we recommend that you select the ‘no help needed’ option when you are looking for quotes.

There may be additional charges for certain requests and issues. Please talk to your driver for more information.

Whilst not all of our drivers are specialist piano movers, some of our providers will be able to complete your job! We typically recommend a three person team and a Giant Luton van with a tail lift to move an upright piano.

This is up to the driver! The majority of our drivers will come with equipment to help dismantle and re-assemble your items. If you require this service, then you must specify this to your driver.

Sadly we do not provide moving boxes at this time. If you require boxes, you can always request some to your driver. This will lead to additional charges.

Yes you can, but you will not be able to book; and prices may change.

If your driver needs to use a ferry to complete your move, they will ask for additional charges on the day.

No VAT charges are added to your quotes, this is because all of the drivers on our platform are self employed and incorporate any overheads into their pricing structure.

No, we cannot store items in vehicles overnight. This is due to the fact that if items are stolen we are not accountable for theft.

We offer a ‘cooling off’ period one hour after booking where you can cancel your booking free of charge. After one hour has passed from the time of placing your booking and you wish to cancel, our cancellation policy applies immediately. You will not be refunded any monies that have been paid.

Yes! We understand changes may occur between the time of placing your booking and when your move is due. Let us know and we can help with making any amendments.

We advise that you book as soon as possible to secure a driver for your move.

Yes, all of our vans come with at least one driver. We do not currently have a van hire service, however some providers may be able to offer this. Please contact the driver directly for more information.

All of our drivers do our best to be on time. However, they may sometimes be delayed because of traffic and they will ensure that you are updated on their whereabouts.

Simply book with us and you are good to go! If there are any additional documents to sign your driver will provide them on the day.

No, you do not personally need to be present at your pick up address; however, you will need a friend or family member over the age of 18 to be available.